GMR Hyderabad Intl Airport goes Smart with India’s first ‘IoT enabled Smart Trolleys’

Hyderabad, Nov 27 (Agency) In line with the flagship Digital India Programme of the Government of India, GMR Hyderabad International Airport Limited (GHIAL) has introduced the Internet of Things (IoT) enabled Smart baggage trolleys’, becoming India’s first Airport to deploy IoT for tracking and maintaining the availability of baggage trolleys for passengers in the real-time across the airport. The Airport has deployed LoRa (Long Range) IoT platform for the Airport Baggage Trolley Project. The entire fleet of 3000 baggage trolleys has been enabled with IoT technology. With this technology in place, there will be substantial reduction in the waiting time of passengers for baggage trolleys and will ensure its availability of insufficient number in the real-time.

Trolley management and replenishment will be based on the requirement at various areas across the airport enhancing efficiency and passenger experience while making way for smooth operations as well, a release said here on Friday. With an inbuilt alert mechanism, in case of any trolleys carried out of a “no airport zone” area, it generates an alert message tipping off the location for necessary action which can then be taken to retrieve. Mr SGK Kishore, ED-South & Chief Innovation Officer, GMR Airports said, “Hyderabad International Airport has been the flag bearer of innovation and technology adoption in many ways and has pioneered many innovative digital solutions to scale up our service and operational excellence. After the successful marquee projects like domestic and international E-boarding and Face Recognition trials, we are revolutionizing the way baggage trolleys are managed with the adoption of IoT as a smart and intelligent solution to help enhance passenger experience and also enable smooth operations and inventory management. Smart Baggage Trolleys is one of the many initiatives as part of our digital excellence transformation and journey,” he added.