Chandigarh, Dec 24 (Agency) Haryana Food, Civil Supplies and Consumer Affairs Department will celebrate December 24, 2020 as National Consumer Day. The main objective of this is to make consumers aware of their rights and duties. Sharing more information in this regard, government spokesman said that the state government’s objective is to ensure that while purchasing consumers should exercise their rights. If a consumer is cheated, then the Consumer Protection Act 2019 provides complete protection to that consumer. Under this, the accountability of the company making/providing the goods/services has been fixed. Along with this, e-commerce companies have also been put under scanner.
The spokesman said that the Consumer Protection Act has provision of putting ban on unfair trade/behaviour. Disputes related to the value of the amount of up to Rs one crore in district forum, Rs one crore rupees to Rs 10 crore in the State Commission and more than Rs 10 crore can be filed in the National Commission. The spokesperson said that a proper receipt must be obtained by the consumer while purchasing the item, which helps them to file their claim if they find any deficiency in the service/product. An item is never sold more than the Maximum Retail Price.