New Delhi, April 25 (Bureau) Delhi government’s Green Delhi App, which was launched to combat pollution in the city, has resolved 94 per cent of pollution complaints, Environment Minister Gopal Rai said on Monday. “With the help of Green Delhi App, about 94 per cent of complaints have been resolved so far. 42,147 complaints have been received on the app, with over 39,438 of them being resolved,” he added. The Minister informed that the maximum number of complaints received in the app were related to MCD, DDA and PWD.
He also said that the app and the Green War Room, which manages the application, are one of the most important elements of the state government’s Summer Action Plan. “The most important link in the Summer Action Plan is Delhi Green App and Green War Room. Any citizen of Delhi can complain about pollution through the Green Delhi App. The residents can file a pollution complaint with the war room. The government uses it to take further action,” Rai explained. “The Green War Room teams are keeping a close watch on all the recorded data of the Anti Road Dust and Anti Open Burning campaign. Based on which the deployed teams of all departments are taking appropriate steps,” he added.
Speaking about the complaints received through the app, Rai informed that most of the pollution-related complaints include potholes on the roads, illegal dumping of garbage on the roadside, road dust, construction and dumping of demolition waste, and dust pollution caused by construction or demolition. Highlighting the merits of the Green App, the Minister informed that the application was now also available for iPhone (iOS) users apart from Android phones. “The app is a joint platform of 29 departments of Delhi. All complaints received on Green Delhi App are jointly processed with all the concerned departments, in which the departments of Central Government, Delhi Government and Municipal Corporation are also involved. A nodal officer has been appointed in every department to operate this app,” he added.